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November 12, 2010

What to do When an Employee Forgets to Clock In or Out

It's fairly common for employees to either forget to clock in at the start of the work day or to forget to clock out at then end of the day. Therefore, it is pretty important for your Online Time Clock MTS account administrator or your location administrators to understand what to do when this happens. It's actually pretty simple regardless of what's happened. Below are a few different scenarios you might encounter and how to deal with them. In each case you'll need to be logged into Online Time Clock MTS as the account administrator or a location administrator and then go to the Edit Times screen.

Employee Forgets to Clock In

1. Select the employee from the Edit Times employee list.
2. Click the Add New Time link.
3. Set an appropriate clock in time and date in the Add New Time window that will popup and set the clock out day to "Not Set" and click the Save button to add the time.
4. You should now see a new time in the employee times list with a clock in time only. Your employee can now clock out as normal at the end of the day.

1. Select the employee from the Edit Times employee list.
2. Look for the time in the employee time list that has a clock in time only and click the Edit link for that time.
3. Set an appropriate clock out time and date in the Edit Time popup window and click the Save button to save the time.
4. You should now see that the time has a clock out time on the list of employee times. Your employee can now clock in as normal the next day.

1. Select the employee from the Edit Times employee list.
2. Look for the time in the employee time list that has a clock in time and clock out that are almost the same time as the end of the work day and click the Edit link for that time.
3. Set an appropriate clock in time and date in the Edit Time popup window and click the Save button to save the time.
4. You should now see that the time has sensible clock in and out times. Your employee can now clock in as normal at the next day.

1. Select the employee from the Edit Times employee list.
2. Look for the time in the employee time list that has a clock in time on one day and the clock out that extends across to the next day and click the Edit link for that time.
3. Set an appropriate clock out time and date in the Edit Time popup window and click the Save button to save the time.
4. You should now see that the time has sensible clock in and out times. Your employee can now clock out as normal at the end of the day.

Posted by markn at November 12, 2010 12:16 PM